Establishing Service

Establishing Service

We offer several options to establish gas service to a residence or business within our service area. On this page, you'll find several forms and informational sheets you will want to familiarlize yourself with. An account activation fee of $75 is required to start service.

You will need at least the following to begin service:

  • a current and valid driver's license or other government issued ID
  • valid Social Security number
  • the accurate address for service
  • contact information
  • a copy of your rental or lease agreement if you are renting

Please complete and sign the New Account Application and Buried Fuel Lines forms and return to us with any other required forms or documents using any of the following methods:

  • Save them and email them to service@msega.com
  • Print them, scan them or take photos with your phone, and email them to service@msega.com
  • Print them and bring them to our office at 200 Dunbar Road, Byron, GA 31008

If you'd like to set up service by phone, you can complete and email the necessary forms and then process your activation fee over the phone with one of our customer service reps by calling our office at 478.654.6059

Please feel free to call us if you have any questions.

Discontinuing Service

To terminate gas service to a residence or business, please contact our office by phone at 478.654.6059.

Your meter will be read on the day, or closest business day, that you wish to end service and a final bill be issued reflecting the gas usage through that day.