Payment Options

We accept payments by check, credit card or debit card.

Billing Information

Monthly Billing

All gas meters are read and all active accounts are billed each month. Bills are mailed on the first business day of each month. Each bill contains the previous month’s reading, the current month’s reading, the consumption, the amount due and the date payment is due to avoid a late payment penalty.

Although we do not presently offer a formal budget billing plan, some customers elect to do “self imposed” budget billing. This is done by purposely over-paying bills, mostly during low gas consumption months, then using the accrued credit on the account during high gas consumption months allowing for lower payments, provided there isn’t an unpaid balance remaining during any month, after payments are made.

Late Payments

Included on each monthly bill is the date payment is expected in order to avoid a 10% late payment penalty on any unpaid balance. All payments received during regular business hours are posted to the account the same day. On time payments are defined as payments received in our office, dates on checks and/or post-marks on envelopes do not define payment dates. If you are unable to make your payment on time, please call our office so that we may try to work out an alternate payment schedule and agreement to keep your gas service from being interrupted.

Returned Checks

We are partnered with Envision Payment Solutions for the recovery of returned checks. If your check is returned by the bank, you will be charged a service fee in accordance with state law. “When you provide a check as payment, you authorize a second attempt of electronic submission for payment should your initial check be returned unpaid. Also, you authorize service charges and processing fees as allowed by state law to be debited from the same account via paper draft or electronic funds transfer." Envision can be contacted at 1-877-290-5460 to help with this process or answer any questions you may have.